Your AI receptionist said it booked the appointment. Did it actually?
For voice AI agencies, conversational AI integrators, and businesses deploying AI receptionists. We test the call workflows customers rely on — and report what the agent claimed versus what the tools actually did.
From $399 for up to 20 scenarios. Available for one authorized voice agent after a short scope review. No unrestricted testing or production changes.
Who it is for
Teams putting a voice agent in front of customers.
Voice AI agencies
Check a client deployment before go-live, or after a workflow change, without staffing a full-time test desk.
Conversational AI integrators
Confirm that booking tools, transfers, and handoffs behave the way the design says they should.
Businesses with an AI receptionist
Find out whether callers are actually booked, routed, and protected before those failures reach customers.
What we test
The failures that sound successful on the call.
Scenarios are agreed in advance. We do not improvise tests against systems, numbers, or customers outside that scope.
False booking confirmations
The agent tells the caller the appointment is booked when no booking was created.
Missing booking tool execution
The conversation reaches a confirmation, but the booking tool never runs or returns an error the caller never hears.
Failed call transfers
Transfers drop, route to the wrong destination, or never reach a person when the flow requires one.
Sensitive information exposure
The agent repeats, stores, or speaks personal or account information it should not disclose on the call.
Incorrect pricing or policy claims
The agent states prices, availability, or policies that do not match the source you authorize us to check against.
Failure to follow escalation procedures
The agent continues, guesses, or ends the call instead of escalating when your procedure says it must.
Fixed-scope pilot
$399
Up to 20 predefined test scenarios for one voice agent. The scenario list is agreed before testing starts.
No payment is collected on this site. A free 3-test preview is a scoping conversation, not the pilot itself.
Deliverables
What the pilot produces.
These are the artifacts included in the pilot. This is an outline of the engagement, not a completed assessment or a customer result.
Voice AI safety pilot
Illustrative contents — not a sample result
- Test checklist for the agreed scenarios
- Authorized recordings and transcripts
- Workflow verification against the booking and transfer tools
- Severity-ranked findings
- Remediation recommendations
Authorization
We test only what you authorize.
Submitting the form does not start testing and does not authorize calls to your customers.
Required before any test
- Authorization from the party that controls the voice agent
- One named agent, number, or environment
- A written scenario list and success criteria
- A contact who can stop testing if something goes wrong
Outside this pilot
- Calls to real customers without explicit permission
- Systems you do not control or cannot authorize
- Open-ended red teaming or ongoing monitoring
- A certification that future calls will succeed
FAQ
Before you request a preview.
Only if you authorize that number and we agree which scenarios may run. We do not place test calls against agents, staff, or customers outside the written scope.
A short follow-up to see whether a three-scenario look is a fit and to confirm you can authorize the agent. It is not the $399 pilot, and no testing starts from the form alone.
The $399 pilot covers up to 20 predefined scenarios for one voice agent. A broader scope is quoted separately after we understand the workflows.
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Get a free 3-test preview.
Available for one authorized voice agent after a short scope review. No unrestricted testing or production changes. Leave your email and we will reply within one business day. The $399 pilot is separate, and no payment is collected here.
- The free preview is a short follow-up, not an unlimited assessment.
- The $399 pilot covers up to 20 predefined scenarios for one voice agent.
- We confirm authorization and the scenario list before any calls.
Check the booking before a customer does.
Available for one authorized voice agent after a short scope review. No unrestricted testing or production changes. From $399 for the full pilot. We reply by email before any calls are placed.